Returns & Exchanges

At Ridge, we stand behind the quality of our gear and offer a 99-day risk-free trial on all orders. If you are not completely satisfied with your purchase, we make it simple to return or exchange your items for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and shipping zip code to begin the process.

• 2.
  Select Items

  Choose the specific items you wish to return or exchange and provide a brief reason for the request to help us improve.

• 3.
  Print and Attach Label

  Download your prepaid shipping label, securely package your items, and affix the label to the outside of the box.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.